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Customer Service

3

3 career items use Customer Service.

Jun 2023 - May 2025 Marketing Student Jackrabbit Central, SDSU Branding
  • Designed and deployed Jayce Jackrabbit AI chatbot trained on employee manual to streamline new worker onboarding
  • Created 30+ AI-powered marketing materials and designed 9 in-store signs using Illustrator improving customer engagement
  • Boosted operational efficiency by digitizing 3 key forms and streamlining 2,500+ image library workflow
  • Led secure data migration project transferring 2,500+ marketing assets to cloud storage system
  • Delivered personalized service to 30+ daily customers improving experiences and driving repeat sales
AI AssistantsCustomer ServiceMarketingBrand DesignAdobe IllustratorChatbotsProcess AutomationDigital TransformationData MigrationCloud Storage
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Jan 2023 - Apr 2023 Sign-up Volunteer Jacks Cupboard, SDSU Leadership
  • Greeted and assisted students with checkout process, providing strong customer service and communication
  • Processed donations from community members, ensuring proper recording and organization
  • Organized food pantry items and shelves after each session, maintaining well-stocked inventory
Customer ServiceVolunteeringCommunity Service
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Sep 2018 - Jul 2019 Business Owner Jade Clean Products Product
  • Built and managed production of 12 liquid cleaning products leveraging customer feedback to improve retention rates
  • Provided customer support to 400+ clients and sold 6,700+ units in 10 months generating steady revenue
Small BusinessCustomer ServiceEntrepreneurship
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